Privacy Policy
This Privacy Policy explains our practices and procedures regarding the collection, use, and disclosure of your information when you use our services, and outlines your privacy rights and how the law protects you.
We use your data to operate and enhance our services. By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy.
Collection of Information
Pack Custom Boxes collects information from users at various points during their visit to our website. We use a quote form to gather contact details such as name and email address.
Sources Of Information Collection
Personal Information Through Quote Form
Pack Custom Boxes collects information that visitors voluntarily provide through our website. This may include name, email address, phone number, shipping address, and other personal or business details.
Log files
This information is stored in log files that may include domain name, IP address, browser name and version, date and time of visit, referring and exit pages, number of clicks, and general geographic or demographic data for trend analysis.
We use log files in line with standard website server practices. This data is not linked to personally identifiable information. Additional collected data may include platform type, date/time stamps, browser type, and internet service provider (ISP). We use this information to analyze user behavior and gather broad demographic insights to improve the user experience.
Information Collection by Links
Pack Custom Boxes may include links to external websites. We are not responsible for the privacy practices of third-party sites such as social media platforms, delivery vendors, or other linked services. We recommend that users read the privacy policies of any site that collects personally identifiable information. This Privacy Policy applies only to information collected by Pack Custom Boxes.
Information Through Email Communications
You may receive emails from us for purposes such as announcements, promotions, alerts, confirmations, surveys, or general communications. We collect your email address at different touchpoints on our website to enhance our services. We may receive notifications when you open our emails or click on links, helping us refine our content and offerings at Pack Custom Boxes.
You may unsubscribe from marketing or promotional emails at any time. However, you may still receive transactional or service-related emails, such as updates on quotes, orders, or purchases.
Types of Information We Collect
Personally Identifiable Information
We collect personally identifiable information such as your name, mailing address, email address, and phone number only when you willingly provide it, such as by:
- Filling out the quote form
- Sending us an email
- Purchasing products or services through our website
Non-Identifiable Information
We also collect non-identifiable information that cannot be used to directly identify you. This is typically collected automatically by your browser or device and may include, but is not limited to:
- IP address
- Device type
- Access times
- Browser and operating system
- Ads you clicked to reach our site
- Referring websites
- Pages requested on our website
Retention of Your Information
Pack Custom Boxes will retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy. We may keep and use your personal data as needed to comply with legal obligations, resolve disputes, and enforce our agreements and policies.
We generally retain user data for a limited period, primarily to enhance our services and ensure accurate and secure delivery of packaging orders.
Securing Your Information
When you visit our website or submit information through the quote form, your data is protected using an SSL certificate. This helps safeguard your information from common security threats. Additionally, we and our third-party service providers use various security technologies and processes to help prevent unauthorized access to your personal information.
While no method of transmission over the internet or electronic storage is completely secure, we implement modern security measures and technologies to protect both identifiable and non-identifiable user information at Pack Custom Boxes.
Sharing or Disclosing Your Information With Third Party Intermediaries
We work with shipping companies to deliver your orders, and with payment processors to handle credit and debit card transactions for Pack Custom Boxes orders. We always aim to operate under terms that provide our customers with the best possible service. For additional details, see our terms and conditions.
In order to provide these services, we may share certain personally identifiable information with shipping and payment partners when necessary.
Pack Custom Boxes is not responsible if any shipping or payment vendors use your information for marketing or promotional purposes. Typically, such companies do not retain, share, store, or use your personal information for any purposes beyond what is required to provide their services.
Controlling Or Deleting Your Information
Pack Custom Boxes will delete your information upon receiving a verifiable request from you if you no longer wish to be associated with or contacted by our platform.
If you believe any information we hold about you is inaccurate or incomplete, please contact us as soon as possible. Once verified, we will promptly correct any incorrect details.
Cookies
Pack Custom Boxes uses persistent cookies for visitors and users of the website. A persistent cookie is a small text file stored on your device for an extended period. You can remove persistent cookies by following the instructions in your browser’s help section.
Business Transition
While not currently planned, Pack Custom Boxes may undergo a business transition in the future, such as a merger, acquisition, or sale of assets. In such events, user information may be included among the transferred assets.
Changes to our Privacy Policy
We may update this Privacy Policy from time to time. We may or may not provide direct notice of such changes, but any updates will be posted on this page.
You should review this Privacy Policy periodically for any revisions. Changes become effective as of the date they are posted here.
Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
- Email: sales@packcustomboxes.com
- Phone: [+1 (206) 821-2295](tel:+1 (206) 821-2295)
- Address: 1321 Upland Dr, Houston, TX 77043, USA